Smile with Confidence began trading in March 2010, with myself, Lyndsey Smith, as the only employee, but since then the company has grown tremendously. I now have a fully qualified, highly trained team of staff working with me and we work hard to guarantee the highest possible levels of customer satisfaction.

Your terms and conditions of use

Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours via Selected Delivery Option. If we are unable to despatch your order within 7 days, we will contact you by phone, text, or e-mail with an estimated despatch date and offer you the option of cancelling or changing the order.

Prices and Tax.

The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay will include VAT for all deliveries within the European Union. For deliveries outside EU, VAT will be deducted from the total price. Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties.

Cancellation and Returns

If you are not satisfied with the goods for any reason you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods Within 7 days of receipt of goods. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why.

Colours

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data
Protection Act.

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.
Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.


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